Privacy Policy
Last updated: February 2026
SetupUAE.ai — AI-Powered UAE Business Setup Comparison
At SetupUAE.ai, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered UAE business setup comparison platform. Please read this policy carefully to understand our practices regarding your personal data.
1. Information We Collect
We collect information that you provide directly to us and information collected automatically when you use our platform.
Information You Provide
- Business setup survey responses (business activity, budget, partner count, visa requirements, emirate preference)
- Contact information (name, email address, phone number) when requesting reports
- Payment information for Premium Report purchases (processed securely via Stripe)
- Messages sent through our AI chat assistant
- Any other information you choose to provide through our platform
Information Collected Automatically
- Device and browser information (type, operating system, screen resolution)
- IP address and approximate geographic location
- Pages visited, time spent on pages, and navigation patterns
- Referring website or source
- Language preference
2. How We Use Your Information
We use the information we collect for the following purposes:
- To generate AI-powered free zone and jurisdiction comparison reports
- To deliver Premium Reports and associated PDF documents via email
- To process payments through our secure payment provider
- To respond to your inquiries via chat or email
- To improve and optimize our platform, algorithms, and user experience
- To send administrative notifications about your reports or account
- To analyze usage trends and measure the effectiveness of our services
- To detect, prevent, and address technical issues or misuse
3. AI-Generated Content
Our platform uses artificial intelligence to generate business setup comparisons and recommendations. Please be aware that:
- Your survey responses are sent to our AI provider to generate personalized recommendations
- AI-generated content is based on publicly available data and may not reflect the most current regulations or pricing
- We do not use your personal data to train AI models
- Chat conversations with our AI assistant may be logged for quality improvement purposes
4. Data Storage & Security
We implement appropriate technical and organizational measures to protect your personal data:
- Data is stored securely using Supabase with encryption at rest and in transit
- Payment processing is handled entirely by Stripe; we do not store credit card details
- Premium report access is protected by unique, token-gated URLs
- We use HTTPS encryption for all data transmission
- Access to personal data is restricted to authorized personnel only
While we strive to use commercially acceptable means to protect your data, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.
5. Cookies & Analytics
We use cookies and similar tracking technologies to enhance your experience:
- Essential Cookies: Required for the platform to function properly (e.g., language preference, session management)
- Analytics Cookies: We use Google Analytics 4 (GA4) to understand how visitors interact with our platform, including page views, survey completions, and feature usage
- Third-Party Cookies: Stripe may set cookies during the payment process
You can control cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of our platform.
6. Third-Party Services
We integrate with the following third-party services, each governed by their own privacy policies:
- AI Engine: AI-powered comparison and chat functionality (processed locally)
- Stripe: Secure payment processing for Premium Reports
- Supabase: Database and data storage
- Cloudflare: Website delivery and security
- Google Analytics 4: Website analytics and usage tracking
- Resend: Transactional email delivery
- Bayut: Real estate rental data for office cost estimates
- WhatsApp (Meta): Optional communication channel
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy. Survey data and comparison reports are retained to provide ongoing access to your results. Premium Report data is retained indefinitely to allow continued access via your unique token link. Payment records are retained as required for accounting and legal compliance. You may request deletion of your data at any time by contacting us.
8. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Right of Access: Request a copy of the personal data we hold about you
- Right to Rectification: Request correction of inaccurate personal data
- Right to Erasure: Request deletion of your personal data
- Right to Restriction: Request that we limit processing of your data
- Right to Data Portability: Request your data in a machine-readable format
- Right to Object: Object to processing of your personal data for certain purposes
To exercise any of these rights, please contact us at the email address provided below.
9. Children's Privacy
Our platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a minor, please contact us immediately, and we will take steps to delete such information.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on this page with a revised "Last updated" date. Your continued use of the platform after changes are posted constitutes your acceptance of the revised policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: